Boarding Schools and Guardianship
Providing transport for independent schools is one of our key specialities. We work closely with a number of private boarding schools and guardianship companies in the South West that look after international students that are studying in the UK. Having a close relationship with the schools we work with, means students get to know their drivers. We provide a secure, friendly and professional travel option with vehicles based at both Bristol Airport and Weston-super-Mare.
We personalise our service to you and your students requiments. We aim to give you peace of mind in the knowledge that your student is safe, comfortable and well looked after while under our care. All our drivers are both safeguard trained and have advanced DBS (formally CRB) checks. While under our care your child/student will never be left unaccompanied.
When collecting from an airport our driver will be waiting in the terminal with the students name on a board as standard. Unless alternative arrangements have been arranged by yourselves. All our drivers wear a uniform to help students locate their driver easily. Once you have booked a transfer with us we will email you a pick up plan. We encourage you print this out for your students to help them locate their chauffeur on the day.
On the plan, which outlines where the driver will be waiting in terminal (including a photo of the area), key contact details and a photo of our uniform to insure the collection runs smoothly.
When dropping a student off at the airport. Depending on your own requirements, as standard we will assist them to the bag drop desk and insure they checked in before the driver leaves the airport.
For students arriving by coach or train, and needing to be picked up and taken to school we ask kindly for the details of the train or coach number. This is so we can track the train or coach and ensure we are waiting when they arrive.
Depending on the Station will depend on where we wait, this will again be included in your pick up plan which we encourage you print this out for your student. We have set pick up/set down points and landmarks at all popular train and coach stations which the chauffeurs are to use.
Having set collection areas for example at (Bristol temple meads the pick up point is next to the bike racks/pay and display machine in the car park opposite the entrance). Helps to reduce the time it takes for your child/student to locate their driver in turn reducing any anxiety. When dropping a student off at residential addresses or at school, the driver will always hand the student over to an adult; either you, the host family or a member of school staff.
When a younger student is traveling UM (unaccompanied minor) we will endeavour to always send the same chauffeur for that student for every journey they take with us. Having, the same chauffeur insures any anxiety felt by the student is kept to a minimum, this also ensures a good relationship and trust is built between the parents/guardians/school and the chauffeur. Weeks before the first journey with us, you will be provided with your Chauffeur drivers details to pass on to your airline. You will also receive a custom pick up plan detailing where the driver will be waiting in terminal (including a photo of the area), key contact details including WhatsApp numbers and a photo of our uniform to ensure the collection runs smoothly. Once, the driver and student have located each other the driver will sign the necessary paperwork from the airline.
When dropping a UM student off at the airport the same driver as the collection will be used (where possible). The chauffeur will take the student and any luggage into the departure lounge and help them through the check in process. We will then wait with them until we hand them over to airline staff.